Resolved -
Some customers using Single Sign-On through the SAML 2.0 protocol might have experienced login issues following a recent system library upgrade. All other users were not affected. The issue was quickly identified and resolved, and Single Sign-On functionality has been fully restored.
Oct 11, 13:20 CEST
Update -
The incident involved a partial outage affecting some customers using Single Sign-On through the SAML 2.0 protocol
Oct 11, 11:40 CEST
Investigating -
Users may be experiencing difficulties signing in to the platform. Our team is investigating and working to restore normal access.
Oct 11, 10:04 CEST